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Pro Support

Pro Support

Aerie Consulting Pro Support services provide troubleshooting and problem resolution of your IT and process related challenges, so you can focus on the business at hand. Our diverse team of experts and engineers will work with you to understand your business environment in order to address and respond to issues more quickly while streamlining your work process and simplifying your projects. With reliably fast and guaranteed response times, Aerie can be trusted to resolve issues quickly. 

Types of Support:

  • On-Call Technical Support & Maintenance
  • Training & Education Workshops
  • Project Management
  • Managed Escalations to software vendor for product defects
  • Performance & Issue Troubleshooting & Resolution
  • Oversight of Product Deployments
  • License Assessments to ensure optimization of use
  • Testing & Issue Remediation

Aerie Expertise:

  • Cloud & On-Premise Infrastructure & Development
  • Business Process Improvement
  • Collaboration & Communication Solutions
  • Business Productivity Solutions
  • Security & Compliance
  • Training & Support
  • Client Side Tools
  • Microsoft Products

Schedule an Assessment