Quickly create and view outstanding support tickets for your organization. Adding a ticket takes under 10 seconds, and immediately updates charts and visualizations to help your IT staff see which tickets need immediate attention. Users can see tickets they’ve opened and view updated status changes in real time.
This isn’t your typical SharePoint list. With color charts and a simple design aesthetic your team won’t groan with disappointment when they use this app. You can update the app to include your logo to provide a branded experience to employees. People in the administrators group have access to summary content for all tickets presented in dashboard form.
Roll out this app to your organization without a need for training on how to submit tickets. Just send a link to employees, and rely on the intuitive user interface native to the app. Tickets can be opened, closed or updated by the ticket submitter or reviewer at any time.