Transforming Customer Engagement in Construction
Our work for CSI3000
About CSI3000
CSI 3000 is a leading minority-owned concrete contractor based in the Chicago area. With a specialization in concrete construction, they offer a wide range of services including concrete, asphalt, and hauling services, and pavement maintenance program management.
Established in 2010, CSI has been committed to delivering superior high-quality workmanship and service, prioritizing safety, value, and customer satisfaction.
The Solution
To address these challenges, Aerie implemented the CRM Micro Accelerator for CSI 3000.
This solution, built on the Power Platform, was designed to expedite the management, tracking, and storage of customer information.
With fast implementation and ease of customization, the CRM solution enabled CSI 3000 to efficiently manage leads and opportunities, track sales activities, and automate customer service.
By providing a centralized system for accurate and organized insights into contacts, companies, actions, and timelines, the solution empowered CSI's team to focus on driving revenue and improving operational processes for managing customer relationships.
