Account Manager

"I have never not worked.  I love working with people, understanding their needs and finding the right tools to solve their problems."

Experience

Raised in West London, England, Ben loved to play computer games when he wasn’t at school or working.  He found he always had a knack for business and even helped his high school teach IT. 

Ben had a strong work ethic and after graduating from high school, was eager to get to work.  He had set his sights on a career in business but knew he had to work his way up.  He took an entry level job at the cinema and was quickly promoted from selling concessions to overseeing the venue.  Because of his strong leadership and desire to grow, Ben was entrusted with opening a flagship cinema for Virgin.   

He discovered his passion for working with people, from training employees, to listening and understanding customer needs.  Recognizing his own need to gain customer service experience, he took a job with a merchandising company doing everything from customer service to order entry and sales.  He was awarded with the National Vocational Qualification for on-the-job training in customer service. 

In 1999, Ben got his first job in IT working as tech support for Panda AntiVirus.  Here, he quickly rose the ranks to consultant and then Technical Manager for Panda AntiVirus UK where he rolled out OEM products, establishing Panda AntiVirus as the software used by many computer manufacturers.  But Ben wasn’t content to just stay in the same role.  He knew he could continue his quest to learn and grow so he accepted a position as the first paid employee at Adrem Software UK in Network Management.  At Adrem, Ben honed his IT and Sales skills and led in the development of a consulting practice.  With his knowledge of the business and the industry, he was asked by Adrem Worldwide to create a training video.  He had a strength for translating customer challenges into solutions.

Ben moved to the states with wife in 2008 and commenced his career as a Microsoft Partner with IV4 as a Client Solutions Manager and most recently with Team Venti as a Practice Lead.  In this time, he’s been asked to present at Microsoft Inspire, has sat on Partner Advisory Councils to represent the voice of the partner, and has been on national webinars.  He’s now a certified Microsoft Partner Seller. 

Ben’s thirst for learning and working with people, together with his extensive experience with Microsoft products make him a perfect fit for Aerie, where he will help our clients translate their business challenges into solutions. 

The fun stuff:

• Raising his two daughters 6 and 8 years, together with his wife
• Skiing and snowboarding in the winter
• Hiking and camping in his new RV with his family during the summer.

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