Is there anything more frustrating than getting an email from a coworker who can’t find a company document when you think its location is obvious?
As companies grow, they inevitably encounter problems with inefficient internal processes and document tracking and searching top the list.
Building a new intranet may seem daunting at first. Companies have many moving parts, and consolidating them into one intranet that is easily navigable for employees to quickly find what they need requires planning.
Even more, building an intranet that employees want to visit and use is also challenge. Maintenance and updates can become convoluted. Employees may not have proper training in its use. Admins may get confused in how the thing actually works. The list goes on. All of this leads to an intranet no one wants to visit or update.
But DO NOT WORRY. We have summarized all the considerations you should make while planning, building, and implementing your new intranet to ensure its success.
In an increasingly mobile-centered world, business needs are changing, and so are the tools their employees use.
Intranets come with all kinds of bells and whistles these days.
Want a social newsfeed? You got it. Media gallery? No problem! But as you plan your deployment, keep in mind there are a few “must-have” features every intranet should have. These components often mean the difference between a productive, dynamic portal and one that tanks.
It’s enough to drive someone to the brink of madness.
Your HR Director or Communications Manager posts an important notice on the corporate intranet, only to get inundated by messages from employees asking him or her to email it.
An intranet without a governance plan it is like a virtual Wild West, a place where lawlessness rules the land and the whiskey is poor quality.
A little heavy on hyperbole, perhaps, but it’s true that one of the biggest mistakes people make with SharePoint is turning it over to end-users without any delegation of responsibilities.
If you’ve already researched the costs of a corporate intranet, you know it takes more than chump change to deploy one. You’ve also heard that many companies are achieving great things with them, so you might be wondering what ROI to expect from SharePoint.
It’s any consultant’s job to build or recommend solutions that are extensible and compatible with future releases and evolving technology. While it’s not always black and white, some of the publicized information regarding SharePoint 2016 has me more confident than ever that the intranet of the future is already here. If you Google SharePoint 2016 you’ll find at least one article with the word ‘Hybrid’ in the title. Microsoft appears (rightfully so) to be pushing to make hybrid deployments easier and 2016 will provide an improved experience. I won’t go into the details since there are a million articles available already, but this does help shed some light on the intranet of the future.
So far I have touched upon two vital principles of intranet success: Governance and Information Architecture. Continuing onto Part 3, I will discuss the importance of search capabilities.
Search is that crazy cousin of Information Architecture. Related but not really a descendant or a sibling. It also represents the most significant change in Intranet design since Intranets became a thing.