What You Need to Know About Dynamics 365 Customer Insights

Posted by Brianna Hinchliffe on 12.03.21

In a world where customers are becoming more discerning by the day, businesses are seeking new ways to understand their behavior so as to market to them more effectively. Businesses are increasingly opting to fully gather and use customer data. Dynamics 365 Customer Insights combines corporate system data with behavioral, transactional, and demographic factors to create meaningful customer profiles. 

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Topics: Business Intelligence, CRM, Microsoft, Dynamics 365, employee engagement, AI

How Microsoft AI Can Simplify Processes for Your Company

Posted by Dave Fisher on 10.06.21

Today, Artificial Intelligence (AI) has become a substantial aspect of business applications, and it certainly can be intimidating—even a little scary.

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Topics: Microsoft, AI

Benefits of the Dynamics 365 Integrations with Office 365

Posted by Bernie Thibeault on 11.06.18

I’m going to keep this introduction short and sweet. If you are making the decision between Dynamics 365 and another software or are wondering how to leverage Dynamics 365 and the other Microsoft productivity tools, it is a no-brainer to use the integration between Office 365 and Dynamics 365. Here’s why:

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Topics: SharePoint, Office 365, Outlook, Power BI, Business Intelligence, Dynamics 365, skype for business, PowerApps, OneDrive, AI, OneNote, Cortana, Dynamics 365 Integrations

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